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Systems Engineer


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

As a Systems Engineer, you will join our engineering team for Windows server-based systems. With a good understanding of our business units’ needs and close communication, we enable them to digitalize their processes through our optical character recognition and document management systems. Therefore, you will work with high independence and responsibility, supporting and ensuring a stable and safe operation.

How you will get the job done

  • being responsible for the implementation, operation, and development of several Windows Server-based systems
  • carrying out regular maintenance work and ensuring integrity and availability
  • planning and running backups and recovery procedures
  • analyzing problems and managing incidents, including troubleshooting and performance tuning
  • supporting the developer teams and business units
  • coordinating external service providers

Skills and experience you will need

  • fluency in English (spoken and written) at minimum B2 level
  • German language proficiency (spoken and written) at minimum B2 level
  • associate or bachelor’s degree in Computer Science, Information Technology, System Administration, or a related field
  • +3 years of working experience in a similar position
  • hands-on experience with monitoring IT systems and services diagnostic and analytics tools, Windows Server System Administration
  • working experience in MS SQL Server administration
  • experience within ITIL processes: Service Request Management, Change and Release Management, Incident Management
  • analytical thinking, problem-solving
  • continuous improvement attitude and proactive mindset
  • independent and self-motivated
  • being a team player and willing to share the know-how with the team
  • excellent communication skills
  • willingness to travel

Nice to have

  • knowledge in the administration of FileNet Image Services (archiving system)
  • knowledge in the administration of Oracle Essbase (multi-dimensional database)
  • knowledge in the administration of Smartfix OCR (optical character recognition)

Interested in this position?

Apply now!

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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