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Systems Engineer (Windows Systems)


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

You will be responsible for services in the Windows team, support in the further development of the client environment, and 2nd level support for client systems with experience in cloud technologies. You will also support new concepts for improving server operations in cooperation with colleagues.

If you don’t fulfill all technical requirements please feel free to apply anyway, as the applicant will be part of a multidisciplinary team and you can learn those skills.

How you will get the job done

  • planning and implementation of Windows Server systems
  • supporting Microsoft Active Directory environment and storage systems (NetApp)
  • maintaining virtual machine environments (VMware, HyperV)
  • setting up monitoring and dashboards for the environment
  • supporting further development, planning, and implementation of VDI, Windows 10, and Terminal Server 2019
  • troubleshooting complex issues in cooperation with Linux DevOps and the SecOps teams
  • assisting the development department with implementations and issues
  • developing optimization measures, ensuring quality and availability

Skills and experience you will need

  • excellent communication skills in written and spoken English (minimum B2 level)
  • technical understanding of complex network and server infrastructures
  • professional competence in the area of Windows Server/AD/File Services/GPOs
  • experience in Windows environment security, hardening, and monitoring
  • good technical competence in virtualization environments (VMware ESX and HyperV)
  • experience with Citrix Virtual Apps & Desktops
  • experience with using PowerShell
  • basic knowledge of Microsoft AzureAD/Office 365
  • basic MS SQL Server management skills
  • experience with Microsoft Exchange Server
  • experience with supporting server hardware
  • knowhow in the area of  area of Windows Client (Windows 10/11, MS Office, Outlook)
  • high analytical skills to identify and troubleshoot complex problems
  • knowledge of IT service management processes
  • willingness to work in a team and constantly learn new things

Nice to have

  • German language proficiency
  • completed university or technical college studies in computer science or a technical field or comparable education/training with several years of professional experience
  • advanced knowledge of storage systems (NetApp)
  • Cisco CCNA certificate
  • ITIL certificate
  • experience with software distribution and packaging solutions
  • experience with ELK

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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