Senior Product Manager (SAP SuccessFactors)​ | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• owning and managing a defined functional or technical scope (e.g., module, process area, or capability) within the SAP SuccessFactors landscape as part of a product management team
• collaborating with the Business Product Owner in a shared responsibility model
• managing business requirements and advising stakeholders to support the execution of business strategy, using knowledge of market trends and technological innovations
• driving the implementation of changes, enhancements, and releases, including coordination of design, testing, deployment, and stakeholder sign-off
• being responsible for the full lifecycle of the product and related services, including defining operational processes, KPIs, service levels, upgrades, and ongoing maintenance
• planning and aligning the product roadmap with business objectives, in line with target architecture and including technical or security-related enhancements
• initiating and managing change initiatives or projects, planning and executing product releases, and overseeing formal sign-off processes
• ensuring the secure and stable operation of the product in the production environment through appropriate testing and monitoring
• managing the product budget and overseeing third-party service providers, including procurement and vendor relationship management
• applying standard IT service management processes (e.g., incident, problem, and change management) using internal tools and platforms

Skills and experience you will need

• fluency in business English
• at least 5 years of experience in similar position
• strong experience with SAP SuccessFactors, ideally in one or more modules (e.g., Employee Central, Recruiting, Learning, Compensation)
• strong stakeholder orientation and communication skills, including the ability to present complex operational or architectural topics clearly
• analytical thinking and experience with concept work related to complex IT and application environments
• general knowledge of IT infrastructure, operations, development, and technical architecture
• goal-oriented approach and willingness to continuously learn
• strong planning, organizational, negotiation, and mediation skills