Senior PMO Officer

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

PMO Department is a part of the Global Delivery Portfolio Management Office Division. In the Senior PMO Officer position, you will be responsible for supporting Project / Program / Portfolio Managers in facilitating best practices to ensure overall project governance standards are met. By measuring team performance and coordinating continuous compliance, we want to enable successful delivery in time, budget, and scope.

How you will get the job done

• supporting strategic/complex Project/Program Managers in tracking statuses of program deliverables and milestones, controlling and reporting on the progress
• ensuring deliverables and documentation related to organizational framework are in place
• outputting project status and other regular or on-demand reports
• implementing, coordinating, and improving project Governance arrangements and communication
• supporting Project/Program Managers in budget preparation
• working as a part of a bigger PMO team, potentially leading one
• managing PPM Tool (our E2E project management instance)
• performing project resource management-related tasks and resolving related issues
• ensuring aligned processes are implemented, and project management is conducted in line with the organization’s standards
• evaluating project management maturity and recommending improvements if necessary
• supplying the know-how on specific PMO standards, tools, techniques, processes, procedures, methodologies, process models, and compliance to new Project Managers
• cooperating with numerous other departments, and international colleagues on a common goal of excellent IT project delivery
• shaping the future of the PMO team as well as general practices by participating in internal initiatives
• acting as a coach for Junior and mid-PMO roles in dedicated projects and teams

Skills and experience you will need

• fluency in English (at minimum B2 level)
• 5+ years of experience in the field of PMO (preferred in IT-related environments)
• ease at working in a multinational environment using a foreign language daily
• proven track of E2E participation in more complex projects/programs or portfolio management office experience
• experience working in a complex, global environment as a PMO across multiple projects
• advanced knowledge of Microsoft Office (especially Excel and PowerPoint)
• experience in working with Agile or Waterfall methodology
• experience in the usage of SharePoint, Confluence, JIRA tools
• strong analytical mindset with a focus on attention to detail
• proactive, issue-solver type of attitude, ability, and drive to learn new expertise in a fast-paced environment
• strong experience in stakeholder management accompanied by a high level of interpersonal communication skills

Nice to have

• German written and spoken language skills at minimum B1 level
• PMI / PRINCE or similar certification