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Senior Network Engineer


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

As a Senior Network Engineer, you will be responsible for the day-to-day engineering of the Global production network environments, including all aspects of the Data Centre & Branch Sites globally. You will work with a mixture of Internal and External resources including a Managed Service partner who provides operational support. This role will require extensive experience in multinational environments and with specific technologies to deliver the associated services. This is a technical position requiring strong technical knowledge in conjunction with demonstrating ownership.

How you will get the job done

  • developing network solutions with high availability and resiliency
  • understanding network design for optimal performance and availability
  • supporting Office Moves and renewals according to defined standard designs
  • networking ability to support troubleshooting Network environments within a Data Centre environment and associated Computer Rooms
  • assisting the Operations teams with root cause analysis and other troubleshooting activities as needed
  • aligning with Vendors around service lifecycles and roadmaps
  • vendor management for production hardware lifecycle
  • managing Service Provider technology solutions evaluation
  • managing Service Provider technical resource and capabilities evaluation
  • tracking of availability and technical elimination of repeat incidents

Skills and experience you will need

  • fluency in English (C1)
  • minimum of 5 years of experience in IT Operations Technical Engineering positions
  • proven technical capability in the field of Data Centre design, management, and standardization
  • experience of working as part of a Global function
  • experience designing, implementing, and troubleshooting high-density wireless enterprise office networks
  • strong knowledge of routing protocols and building tiered network design
  • experience with SD-WAN (Velo Cloud) and associated transport technologies
  • deep working knowledge of 802.11 protocols, RF propagation, and antenna technologies using multipath, spatial multiplexing, and diversity
  • experience in RF optimization as well as interference and coexistence analysis, and the ability to apply this to resolve issues in poor RF environments
  • experience supporting and troubleshooting voice applications over wireless; such as Microsoft Teams
  • experience with network mergers, acquisitions, and divestitures
  • the capability of analyzing business and technical requirements and designing/implementing projects based on defined processes
  • being able to communicate and present complex issues with assurance and confidence
  • ability to drive troubleshooting calls and have good skills in questioning, listening, idea development, and influencing
  • ability to work with a team to provide written documentation and skills transfer to the larger technical organization

Nice to have

  • history of working in both an insource IT model and a blend of Managed Service Delivery
  • prior working knowledge with Azure/AWS/NSX-T

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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