PMO Officer

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

PMO Department is a part of the Global Delivery Portfolio Management Office Division. In the PMO Officer position, you will be responsible for supporting Project / Program / Portfolio Managers in facilitating best practices to ensure overall project governance standards are met. By measuring team performance and coordinating continuous compliance, we want to enable successful delivery in time, budget, and scope.

How you will get the job done

• supporting Project / Program Managers in tracking the statuses of program deliverables and milestones, controlling and reporting on the progress
• outputting project status and other regular or on-demand reports, coordinating the regular project and program reporting cycle
• implementing, coordinating, and improving project governance arrangements and communication
• ensuring that project plans and project documentation are complete, delivered on time, and up-to-date
• managing PPM Tool (our E2E project management instance)
• performing project resource management-related tasks from onboarding to work effort reporting control
• ensuring aligned processes are implemented and project management is conducted in line with the organization’s standards
• cooperating with numerous other departments and international colleagues on a common goal of excellent IT project delivery

Skills and experience you will need

• strong communication skills with English at minimum B2 level
• 2+ years of experience in the field of PMO (preferred in IT-related environment)
• ease at working in a multinational environment using a foreign language daily
• advanced knowledge of Microsoft Office (especially Excel and PowerPoint)
• experience in the usage of SharePoint, Confluence, Teams, JIRA, and PPM tools
• strong analytical mindset with a focus on attention to detail
• capability to solve issues in a quick-paced environment
• at least familiarity with Agile or Waterfall
• experience in stakeholders management accompanied by a high level of interpersonal communication skills
• proactive type of attitude
• ability and drive to learn new expertise in a fast-paced environment
• minimum Bachelor’s University degree

Nice to have

• German written and spoken language skills at minimum B1 level
• PMI / PRINCE or similar certification