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Patch Management Coordinator

Gdansk

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies strengths and best practices.

ET&S S.A. belongs to ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and more to accommodate our customers’ future needs worldwide.

Become a part of the digital revolution and apply to join us!

About the role

We are seeking a skilled and proactive Patch Management Coordinator to join our team. The Patch Management Coordinator will play a crucial role in ensuring the security and stability of our systems by effectively managing the deployment of patches and updates across our IT infrastructure. The ideal candidate will have strong organizational skills, attention to detail, and a deep understanding of patch management processes.

How you will get the job done

  • coordinating the timely deployment of patches, updates, and fixes for operating systems, software applications, and firmware across all relevant systems and devices
  • collaborating with stakeholders to develop and implement patch-testing procedures to ensure compatibility and minimize disruptions to operations
  • supporting regular vulnerability assessments to identify potential security risks and prioritize patching efforts accordingly
  • monitoring patch deployment status and performance metrics to ensure compliance with established policies and procedures
  • maintaining accurate records of patch deployment activities, including patch calendar, documentation of applied patches, testing results, and any associated issues or challenges
  • communicating effectively with stakeholders, including IT teams, system administrators, and end-users, to provide updates on patch deployment schedules, status, and impact
  • assessing the potential impact of patches on system functionality and stability, and developing contingency plans to mitigate any potential risks or issues
  • ensuring compliance with regulatory requirements and industry best practices related to patch management and cybersecurity
  • supporting Service Managers in various areas of data centre management like incident, problem, change, capacity and availability, and license management

Skills and experience you will need

  • fluency in Polish at C1/C2 level and English (at least B2 level)
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • +3 years of working experience in patch management
  • basic knowledge of​ Linux, Windows, and virtualization platforms
  • familiarity with patch management tools and techniques, such as SCCM, WSUS, or similar
  • advanced knowledge of the MS Office package
  • familiarity with vulnerability assessment tools and methodologies
  • self-motivated and self-dependent, willingness to develop further
  • analytical thinking, problem-solving
  • continuous improvement attitude and proactive mindset
  • being a team player and willing to share the know-how with the team

Nice to have

  • relevant certifications will be beneficial (e.g., CompTIA Security+, Certified Information Systems Security Professional (CISSP)
  • ITIL certification

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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