Global Organizational Management, Systems & Processes Specialist​ | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

This role is in a newly emerging area focusing on organizational management and HR processes within a global structure. It supports global HR structures using SAP SuccessFactors, standardization, and automation, requiring knowledge of systems, tools, organizational management principles, and a passion for working closely with technology.

How you will get the job done

• providing expert support and assuming operational responsibility for assigned service tasks within the area of Global Org Management, Systems & Processes, in line with guidance from the responsible global HR functions
• maintaining and further developing global organizational design standards and central organizational data as a service, including the set-up and ongoing maintenance of global organizational charts and related approval workflows
• supporting HR units in the execution of regulatory processes (e.g. ORCS, strategic risks) through data provision, documentation, coordination and standardized process support
• providing guidance and standardized templates/ documentation on international HR data protection topics in close collaboration with the responsible data protection and HR governance functions
• supporting the implementation of the global HR technology strategy and roadmap by gathering and specifying requirements, coordinating testing and rollouts, and contributing to stable day-to-day operations of HR IT solutions
• defining, documenting and continuously improving global HR processes and system requirements to drive process harmonization and operational efficiency
• contributing to and, where appropriate, coordinating (sub-)projects within the agreed service scope, focusing on implementation and operationalization of defined HR concepts and standards

Skills and experience you will need

• fluency in English
• university degree in Human Resources, Business Administration, or a related field
• 2+ years of experience in organizational and process management within a global operating company
• experience in project management, leading initiatives from conception to execution, ensuring alignment with organizational goals and continuous improvement of HR processes
• strong understanding of organizational structures, HR related IT-Systems, and processes in a global operating company
• excellent analytical skills with experience in SAP SuccessFactors and other relevant HR software
• proven ability to work effectively in a multicultural environment, adapting organizational strategies to meet diverse business needs while ensuring compliance with established guidelines
• technological aptitude, eagerness to learn new tools, ease in understanding systems and navigating tools

Nice to have

• knowledge of German