Global Insurance Claims Analyst | f/m/d
WarsawAbout Us
ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.
About the role
As a Global Insurance Claims Analyst, you will be an integral part of the global transformation team, supporting the design, rollout, and monitoring of strategic claims initiatives. You will work closely with senior leaders, gaining exposure to multiple markets and product lines while building the skills to advance into leadership positions.
How you will get the job done
- supporting the implementation of global claims transformation projects and best practice rollouts
- preparing high-quality analyses, presentations, and recommendations for senior stakeholders
- assisting in the development of tools, dashboards, and KPIs to track progress and impact
- coordinating with local claims teams to ensure consistent adoption of Group standards
- contributing to process reviews and identifying opportunities for improvement across markets
Skills and experience you will need
- fluency in English
- university degree in business, law, or IT studies
- 2–5 years of experience in consulting, insurance, or transformation project support
- strong analytical skills and proficiency in data interpretation and presentation
- ability to work effectively in cross-functional, multi-country teams
- proactive, self-starter mindset with strong organisational skills
Nice to have
- experience in P&C insurance
Interested in this position?
Perks & Benefits
Let's be healthy
Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.
Let's be balanced
Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.
Let's be smart
We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.
Let's be responsible
Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.
Let's be fun
Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!
Let's be diverse
Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!
Get to know us better
Follow our social media to stay up-to-date with the latest news from our company.
