Business Support Specialist

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

Business Support Specialist provides support to the Management Board for the implementation of business objectives and initiatives and undertakes a wide range of business administration coordination activities.

How you will get the job done

• working directly with the Management Board to support all aspects of their daily work routine
• maintaining the Management Board calendar (including scheduling and organizing meetings, appointments, speaking engagements, and travel arrangements)
• acting as a liaison between the Management Board, employees, ERGO Group and the external environment (including managing correspondence, answering a variety of questions, and directing related tasks for resolution accordingly)
• supporting and coordinating the organization of events attended by the Management Board
• participating in meetings and networking events as needed, documenting proceedings, and crafting required documents as well as initial drafts of minutes and summaries
• managing data in various tools and maintaining paper and electronic filing systems
• archiving and tracking any necessary expenses, receipts or invoices

Skills and experience you will need

• proficiency in English
• university degree
• 5+ experience in working with top management in a multinational environment
• knowledge of MS Office, project management tools, enterprise resource management tools
• responsibility for one’s tasks and projects, striving for tangible results
• excellent interpersonal and communication skills
• cooperation in an atmosphere of mutual respect and appreciation of differing opinions
• effectiveness and goal orientation
• agile attitude, understood as openness, improvement of actions, the anticipation of changes, and taking initiative
• experience in project management and services delivery management
• excellent time management and strong organizational skills