Product Manager​ | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• leading IT product management in supporting Life and Health business units, with a focus on Biometric and Pricing businesses
• collaborating closely with Business Product Owners to manage the product backlog, developing the product roadmap, and ensuring alignment with business strategies
• managing the relationship and working closely with the Application Management Services (AMS) team to provide product operations and support
• taking responsibility for change, incident, and release management following IT service standards
• ensuring all security, risk, and compliance tasks are completed on time
• managing projects as required and leading small enhancement projects with the product team
• making sure that records are kept up to date in accordance with internal systems and processes such as CMDB, Enterprise Architecture Management, Identity Access Management, and others
• taking responsibility for the fiscal management of the product portfolio, including costs, budgets, and resource allocations
• coordinating product and project activities in accordance with internal and external partners
• supporting audits and maintaining thorough documentation for smooth operations

Skills and experience you will need

• fluency in Business English
• a university degree, preferably in Computer Science, Business Administration, or a similar qualification
• good understanding of reinsurance, preferably with experience managing Pricing and Biometric applications
• hands-on experience working with ServiceNow, SQL, cloud computing, and Azure DevOps
• demonstrated knowledge and experience with Product and Project Management, including financial and stakeholder management
• experience with ITIL processes to collaborate with infrastructure, operations, solution, and technical architecture
• ability to run product enhancements or development projects
• familiarity with analytical and concept work regarding complex application operation landscapes and architectures
• assertiveness, self-organized, and proactive attitude
• target-orientation and willingness to learn
• distinct planning, organizational, and negotiation skills, as well as good mediator skills
• knowledge of the entire software development, product, and project life cycles acquired in various positions (project management, requirements engineering, consulting, etc.)

Nice to have

• German language proficiency
• business analysis skills
• familiarity with Scrum methodology