Program Manager (Infrastructure & Security)

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

How you will get the job done

• running and managing a complex programme or a set of inter-related projects with a budget of approximately £3m – £5m taking responsibility for their delivery using formal project management techniques as appropriate
• overseing the execution of multiple concurrent projects, acting as the co-ordinator between multiple projects and deliverables to ensure they’re benefiting each other and align with the overall business goals and outcomes
• managing a team with a diverse range of talent, this may include both internal and external resources providing leadership and direction
• driving the delivery of their projects with predictable consistency, efficiency and success, ensuring overall compliance with IT-internal requirements and smooth transition of the resulting solution into production, with a continuous focus on achieving business results
• identificating, monitoring and managing assessment of programme dependencies, risks and issues to the success of the programme resolving differences between individuals and/or interest groups (developing effective mitigation/treatment plans)
• planning, scheduling, monitoring reports on activities related to the program, ensuring that there are appropriate & effective governance arrangements, supported by comprehensive reporting & communication to Management and Executive Leadership
• managing the program within budget constraints and with profound cost consciousness, ensuring all program costs (actuals) are actively tracked and managed, including SOWs/Purchase Orders, Contracts, internal resource assignments, and that accurate forecasts and accruals are maintained in SAP (finances) and Planview (resources)
• working in an international environment, also with distributed teams
• cooperating with project stakeholders, building and maintaining a successful relationship with teams and business partners

Skills and experience you will need

• fluent spoken and written English and German
• at least 7+ of experience in successfully managing the delivering of multiple IT infrastructure, workplace or application projects within a technically complex and dynamic environment, ideally in a global Finance/Insurance or regulated industry
• ability to lead and direct the management of sub projects and project managers under a unified programme lens without compromising business outcomes and priority constraints
• ablility to demonstrate strong management skills including project management, financial management, change management and facilitation
• demonstrable experience in setting up and driving successful global programmes
• strong personal organizational skills and ability to coordinate the efforts of others globally in the successful delivery of projects
• ability to work in complex organisation structures and tenaciously forge a path for delivery resulting in business outcomes and stakeholder benefit
• excellent communication skills, strong experience in managing the diverging interests of various stakeholders
• proven ability to create meaningful reports and summarise project health status for stakeholder presentations
• proven ability to manage and track programme costs and budgets to agreed baselines
• a self-motivated individual able to work with varying organisational and geographic styles to the end goal of unifying and standardising the delivery culture and capability
• willingness to travel internationally