Operational Risk Specialist

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

As an Operational Risk Specialist, you will be responsible for ensuring that operational risks within projects are properly managed from a 2nd Line of Defense (LoD) perspective. You will act as a sparring partner to the 1st LoD, helping them to develop processes for identifying, analysing, assessing and reporting project risks. Further-more you will be responsible for the execution of the OpLoss collection process.

How you will get the job done

• spot-checking of the materiality analysis of projects
• reviewing the risk analyses for projects and preparation of risk management statements for material project decisions
• preparing risk reports on project risks
• managing our SharePoint solution and other documentation platforms
• managing group mailbox and responses for requests regarding Project Risk Governance
• rolling out and advising our international entities on implementing Project Risk Management requirements across the Group
• requesting OpLoss quarterly, checking quality and necessary clarifications with 1st line of defence and consolidation of the results
• maintaining the OpLoss database and preparing input for the Risk Reporting

Skills and experience you will need

• fluent knowledge of English (B2/C1) and German (B2)
• university degree in Business Administration, Economics, Information Technology, or a comparable course of study
• professional experience in interface management, evaluation, and assessment of projects
• experience in risk management in financial services or auditing/consulting firm with a focus on operational risk with a focus on operational risks, ideally combined with knowledge of insurance and reinsurance, would be an advantage
• ability to understand and critically analyse complex issues to critically scrutinise them and to prepare and present results and (your own) conclusions in a manner appropriate to the target audience
• ability to prepare and present findings and (own) conclusions in a manner appropriate to the target audience
• high level of communication skills coupled with the ability to adapt quickly to the respective discussion situation
• willingness to travel as required

Nice to have

• knowledge of insurance and reinsurance industry