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Technical Business Analyst (Cloud)


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies.

ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

Join AI Factory Team!

The AI Factory is a modular cloud-based solution for state-of-the-art AI (Artificial Intelligence) Model Development and the enabler for secure and efficient operationalization and real-time integration into existing business processes. As a Technical Business Analyst, you will be responsible for driving the requirements, technical direction, and architecture of one of the most important product areas/domains of ERGO Group.

In this position you will work closely with AI/ML domain/area business, product, and management stakeholders. Your goal will be to help your team to design and implement highly available, scalable, and secure digital, cloud-based solutions – that run in the complex ERGO environment. You will cooperate with a diverse group of internal and external stakeholders and vendor partners. Ultimately, you will ensure that designed solutions comply with ERGO group governance processes.

Join one of the fastest growing areas in the company. Learn more:

How you will get the job done

  • working with business stakeholders to capture and define business requirements
  • creating detailed outcomes of business analysis process, outlining problems and opportunities for Business
  • eliciting and validating requirements for Product, translate them into relevant Product Backlog items and tasks
  • identifying and managing dependencies impacting planned scope
  • monitoring completeness of business requirements, taking responsibility for requirement’s quality
  • creating technical specification of changes (e.g. analysing and mapping data flows across various upstream and downstream applications, defining changes in integration layer)
  • being partner in discussion with Development Team and Architects
  • supporting Product Owner, Delivery Team and Program Manager with detailed understanding of the product features during Agile increment planning sessions
  • product validation (supporting stakeholders during testing phase)
  • creating relevant project and product documentation, participating in audits

Skills and experience you will need

  • at least 2 years of experience in a Cloud software development domain as a Business Analyst or System Analyst
  • certification in AWS (Amazon Web Services) Cloud Architecture (AWS Certified Cloud Practitioner or higher) or similar (Azure, GCP)
  • sound understanding of cloud-based systems and ML/AI concepts
  • understanding of software development lifecycle, proven experience in end-to-end software project delivery
  • experience in system integration domain, ability to discuss concepts related to API contracts, Data Models, Data Flows etc.
  • being able to discuss and propose solutions to technical aspects of software delivery
  • experience in preparing estimations together with Development Team
  • fluent English speaker with excellent written and oral skills to communicate clearly and effectively with stakeholders
  • practical experience with team collaboration tools (JIRA, Confluence)
  • knowledge or working experience of Scrum methodology
  • experience in exploring and managing requirements in large corporate projects

Nice to have

  • basic understanding of Fintech/Insuretech industry
  • basic competence in some programming language (e.g. JavaScript, Java, Python, etc.)

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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