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Senior Product Owner (Transaction Controlling & Monitoring)

Warsaw

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

Join our team as a Senior Product Owner (Transaction Controlling & Monitoring) and contribute to a project implemented for Munich Re.

About the project
Sanction Screening TCM (Transaction Controlling & Monitoring) – Embargo check is based on the SMARAGD TCM software and is Munich Re’s standard tool for sanctions checks. Based on more than 800 international sanctions lists provided by Dow Jones, the tool detects possible matches between data from Munich Re’s various source systems and the sanctions lists. The goal is to avoid a situation in which sanctioned individuals or entities derive any benefit from Munich Re.

SMARAGD TCM is integrated with the (Re)insurance workflow and its connected Underwriting, Accounting, and Claims systems. The tool offers ad hoc checking of single data (person or entity) via Web Check or multiple data via Web File Check (Excel file upload). These functionalities can be accessed via the MR intranet. In addition, nightly batch checks of connected systems are performed. Payments via FS CD and GT Payments are checked in real-time and are blocked if necessary.

How you will get the job done

  • managing the subsection´s global IT products concerning product costs, budgeting and charging
  • managing software licenses needed for the products
  • managing IT sourcing activities to enable running services for the products
  • updating all information to run and develop the complete product spectrum including SLAs
  • ensuring the stable and secure run of the products, including setup and management of run, support, incident and monitoring processes aligned with the needs of the business, escalation and management of solutions for major incidents
  • checking of incident volume incl. root causes and infrastructure settings to set necessary improvement measures
  • conducting and updating compliance gates and checking that the products are running securely and compliant including all aspects of our mandatory MR Essentials lifecycle
  • managing business requirements and consulting business using our risk and compliance tools

Skills and experience you will need

  • fluency in Polish and English
  • university degree in IT or relevant
  • 5+ years of experience in delivering projects ideally in a global finance or insurance or regulated industry.
  • proven knowledge of key agile Program and Project management methodology (e.g. PMP, SAFe) and tools (e.g. Azure DevOps) as well as of IT Resource management and test management tools (e.g.. Planview, SAP Financials, SharePoint and Office)
  • successful coordination of project deliverables based on a good understanding of the customer needs delivering business value and resulting in measurable business outcomes
  • proven ability to manage and track project costs and budgets to agreed baselines
  • excellent organizational skills and ability to coordinate the efforts of others globally in the successful delivery of projects
  • excellent collaboration and communication skills to build and nurture business relationships
  • demonstrated ability to work globally across entities and cultures and to ‘get things done’ despite silos or regional differences in process or approach
  • recognised as proactive and self-starting with high problem-solving competence

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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