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Senior Product Owner (Digital Communication Services)​


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies.

ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

About the role

This is an outstanding opportunity to join an international, diverse team and create and develop innovative InsurTech products for our client: Munich Re. Munich Re is a leading global provider of reinsurance, primary insurance, and insurance-related risk solutions.

You will be working on one of our flagship digital solutions enables streamlining communication ways across the globe for over 30 products. It is providing highly available services to business units delivering their digital products faster. We are working on an up-to-date technology stack and use cloud native with .NET 6 and Microsoft Azure.

See how you can be a part of the digital revolution and apply to join us today!

How you will get the job done

  • ensure alignment and understanding of product vision and strategy with the delivery team
  • develop and agree on a release roadmap with the Business Lead and main stakeholders (e.g. user groups for business requirements, IT architects for security and technical requirements)
  • managing communication to multiple stakeholders in different continents/countries, communication styles
  • support Business Lead in the creation of business cases for the product. Providing input for creation and understanding of business case and how evolving product impacts it
  • managing or support in selling and advertising the product in “startup” type of projects
  • provide input for Business Lead for effective communication and marketing of the product
  • break down product vision and strategy into manageable units Epics/Features/Product Backlog Items
  • prioritize backlog based on business impact, criticality, and effort
  • work closely with Service Manager and delivery team to assure timely and qualitative software delivery
  • assure Product Backlog quality – requirements completeness, product acceptance criteria
  • track adoption and usage statistics of product
  • interact with the team to ensure incidents are being actively handled in right manner and their root cause is identified

Skills and experience you will need

  • experience at work in a complex, multi-company and multi-language landscape in Product Owner/Manager role for min. 5 years
  • proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
  • proven track record of product-related and technology – based projects implementation and commercialization
  • experience working with data pipelines and big data
  • entrepreneurial DNA and operational approach
  • excellent communication skills with the ability to engage, influence and inspire stakeholders to drive collaboration and alignment
  • ability to manage bigger and new but also smaller and legacy products or functionalities
  • ability to adapt with changing circumstances and embrace change with a positive attitude
  • knowledge and understanding of Agile methodologies (especially SCRUM and Kanban)
  • flexible and people-oriented approach to managing delivery team/product lifecycle, stakeholder management skills
  • ability to understand key business drivers/models and communicate these to a varied audience
  • full command of English

Nice to have

  • technical IT experience
  • full command of German
  • experience in end-to-end project delivery
  • degree in Computer Science or similar
  • fintech/insuretech industry experience
  • experience in gathering user insights and interpreting data analytics

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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