Senior Learning and Development Specialist

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

At the Tech Academy, we’re supporting the professional development of our ET&SM employees by providing custom learning solutions, tools, and clear growth pathways that strengthen their technological skills.

We’re seeking a Learning & Development specialist with a strong interest in technology, an analytical approach, and a passion for building future-focused skills. In this role, you will design and deliver learning initiatives that enhance technical competencies across the global organisation. You will play a key part in developing scalable learning tools, analysing capability needs, and implementing impactful solutions that empower our global teams to grow in a rapidly evolving tech environment. With a curiosity for how diverse technologies work and a drive to support learning in a complex, international context, you will contribute directly to the success of our Tech Academy and the broader strategic talent agenda.

How you will get the job done

• organising training measures
• operationally managing our learning management system, IMC
• curating of the online learning platforms (Pluralsight and O’Reilly)
• editing the qualification pathways and development plans
• working with the Global Tech Role Framework (GTRF)
• implementing communication activities
• carrying out management reporting
• supporting workshops and other training formats
• evaluating staff feedback on training
• analysing ongoing market trends in new training formats
• supporting knowledge management at the IT group level

Skills and experience you will need

• fluency in English (C1)
• Bachelor’s degree
• working experience with e-learning platforms and matching the relevant courses to the skill being trained
• experience of working with development pathways, skills development of technological and non-technological staff
• analytical mindset and knowledge of Power BI and Excel
• highly developed communication and presentation skills
• openness and team orientation
• curiosity with an interest in technology

Nice to have

• understanding of insurance
• international, corporate experience
• experience working with HR