ERGO Technology & Services S.A. Career | Senior Digital Forensic and Incident Response Expert (Compromise Assessment & Rapid Response)

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies strengths and best practices.

ET&S S.A. belongs to ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and more to accommodate our customers’ future needs worldwide.

Become a part of the digital revolution and apply to join us!

About the role

The Cyber Security Incident Response Team (CSIRT) of the ERGO Group AG will roll out a Compromise Assessment and Rapid Response (CA&RR) tool for various customers. As a tool of choice, an industry-leading tool will be used to enable the ERGO Group AG to get a holistic view of current threats, scan holistically for Indicators of Compromise and hunt down potential attackers. Furthermore, the technology will create new possibilities and capabilities to react to those threats for the whole ERGO Group.

In your function, you will support the CA&RR project during the project phase. During this phase, you will be responsible for managing initial scans, training the first-level analysts and supporting the project lead for the whole build-up phase. Furthermore, you will be responsible in all phases for the second-level analysis of anomalies. In case there is a need for follow-up activities and the collection of evidence, you will be responsible for coordinating the evidence collection between the different international teams. In case of a security incident, you will also have the responsibility to develop and operationalize rapid response plans together with the other teams. In addition, you will develop YARA rules based on your analysis and assure the quality of the threat hunting & IOC scanning process and the correct grouping of anomalies into so-called cases using our technologies in the customer’s environment. Moreover, it is your responsibility to develop a proper reporting framework as well as evolve the needed processes continuously.

How you will get the job done

managing scans for a Compromise Assessment and Rapid Response (CA&RR) tool for various customers in the ERGO Group
developing rule sets (i.e. custom YARA rules)
developing rapid-response playbooks
2^nd level analysis – quality assurance of 1^st level analysis and supervising of scoping activities
deeper analysing of 1^st level findings in the CA&RR tool
analysing highly sophisticated attacks and malware
defining and applying containment strategies
presenting results and recommendations for different levels i. e. for upper management, technical teams such as the Security Operation Center (SOC), the ERGO Group Incident Response & Digital Forensics (DFIR) team
supporting remediation measures
developing internal and external reporting
supporting Service Management for customer satisfaction
mentoring the 1^st level team and holding trainings for other teams

Skills and experience you will need

fluency in English
proven experience in the IT security area
at least 8 years of hands-on experience with hardware/software tools used in incident response, computer forensics, and network security assessments
mastering internals of Windows and Active Directory environments
strong memory analysis skills
strong Linux and macOS forensic skills
strong network and systems analysis skills
ability to work in a multinational and complex environment
ability to manage people in different locations and at different stakeholder levels
ability to present complex facts in a shot for different stakeholder levels
ability to stay focused, keep calm and work under high stress
thorough understanding of network protocols, network devices, computer security devices, and secure architecture; system administration
mastering at least one programming language
being an innovator, creative, passionate, independent and motivated to make a difference and help reduce cyber risk for the ERGO Group