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Release Coordinator


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies strengths and best practices.

ET&S S.A. belongs to ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and more to accommodate our customers’ future needs worldwide.

Become a part of the digital revolution and apply to join us!

About the role

Release Coordinator is responsible for company-wide coordination of product releases and changes. As a Release Coordinator, you will ensure all releases and changes are planned in alignment with rules and procedures communicated by Release Management Team (IT ERGO) and security policies.

Release Coordinator supports Information Security initiatives and priorities by working closely with the Information Security Delegate on relevant change management practices and the release coordination for security improvements.

How you will get the job done

  • being responsible for company-wide communication in terms of dates, deadlines, rules and other factors important from the process perspective to assure proper planning and execution of release cycles and individual releases
  • supporting change owners in choosing the proper release type, understanding/negotiating possible release dates, understating the release process as such and helping to reach people and teams necessary to plan release
  • tracking and communicating the release scope and helping determine and understand dependencies between them
  • monitoring all changes in the release scope to assure all needed approvals are in place and on time; in case of not meeting the requirements, Release Coordinator helps by communicating it as a risk to change owners
  • being responsible for planning and execution of production health checks (“PFK”) on the ET&S side
  • acting as the single point of contact responsible for getting the status for all planned deployments and health checks to share further status information according to the schedule
  • being the ET&S single point of contact for the Release Management Team for all issues related to the release process
  • keeping direct and frequent relations with the Release Management Team which is responsible for setting up rules and procedures to stay up-to-date with all changes in the process
  • being responsible for educating ET&S employees in terms of the release process by conducting training sessions (regular and individual), sending/publishing proper training materials, and communicating all changes/issues having an impact on the release process planning, execution and continuity
  • analyzing expectations coming from ET&S Teams towards the release process and based on that proposes, coordinating and implementing improvements approved together with the Release Management Team
  • building and keeping long-term relations with the Release Management Team

Skills and experience you will need

  • fluency in English
  • 2+ years of experience with co-ordination related to IT Projects
  • 2+ years of experience in a corporate IT environment with complex applications and projects
  • IT Management, Computer Science or comparable degree
  • experience with Software Development processes and the overall SDLC
  • good understanding of Information Security concepts and procedures (certification is a plus)
  • understanding of Business Continuity related procedures
  • ability to negotiate with and influence external stakeholders
  • acting as a change agent internally by influencing colleagues in an effective way
  • responsibility for one’s tasks and projects, striving for tangible results
  • cooperation in an atmosphere of mutual respect and appreciation of differing opinions
  • effectiveness and goal-orientation and development of the organization
  • agile attitude understood as openness, improvement of actions, and anticipation of changes

Nice to have

  • German language proficiency
  • software engineering experience
  • ITIL or Security certifications such as ISO 27001, CISSP, ISSMP, CISM and COBIT
  • knowledge of different agile frameworks and agile at scale
  • knowledge of different levels of testing and types of environments

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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