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Program Director (Workspace)


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies.
ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring a digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

About the role

The Program Director is required to build and lead the program of work to achieve a single global platform for users to securely access their relevant ERGO systems, with enhanced collaboration tools and services to enable a better and more efficient remote working experience. The scope of the “Workplace Transformation” program currently includes: Global Client (one global workplace platform), MS Office 365 rollout, MS Teams Pilot and Mobile Working project, Managed Print Services rollout, and the alignment of the ET&S Poland tech hub infrastructure.

How you will get the job done

  • Management of program integration, stakeholders, scope (including change control), time (including planning and scheduling), cost and financials, quality, communications, human resources, risk and issues, and procurement.
  • Ensure consistency of program and project management and agile methodology, sharing common practices and challenges across all project teams.
  • Structuring and implementing appropriate program governance and controls.
  • Monitoring, control and reporting of program and projects performance.
  • Develops multi-year roadmaps, provides the strategy and vision to translate strategies into tactical engineering blue prints.
  • Be domain expert with stakeholders, partners and business representatives to ensure solutions imple-mented meet both current and future needs.
  • Present to C-Suite, Board members and technical decision makers while providing appropriate thought leadership and creative insights when needed.
  • Provide technical leadership while developing and maintaining relationships with Business Managers, Security and Risk SMEs, Solution Engineers and Technical Architects.


Skills and experience you will need

  • significant professional IT experience
  • proven Program Management experience on large scale transformation programs covering an infrastructure and end user deployment portfolio.
  • experience in working with suppliers and customers across multiple time zones and different cultures.
  • experience in delivery of “As a Service” infrastructure and end user solutions.
  • has managed critical implementations and migrations events.
  • strong Service management ITIL background.
  • DevOps / automation experience across both Infrastructure and Applications.
  • operational run experience including management of the triage of critical incidents.
  • demonstrable stakeholder management at all levels including Board members
  • effective time and cost management
  • analytical problem solving
  • evident business intelligence
  • recognised risk management
  • university degree in business and/or technical studies
  • fluent written and spoken English skills

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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