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Product Operations Manager


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies.

ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring a digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

How you will get the job done

  • realise product department goals set by Product Department Director​ for the product team, our processes and best practices to help scale the department, ensure standardisation
  • craft and maintain practices for communication, cross-domain coordination based on Lead Product Owners​ directives, metrics reporting, and executive updates
  • oversee internal product effectiveness to help the Owners prioritize work and make well-informed decisions
  • create documentation standards for product deliverables, maintaining the product readiness checklist, internal projects,eg. department documentation
  • ensuring time management in the product department is maintained, with an eye on future automatisation opportunities
  • support Lead Product Owners with development of feedback loops between our product and engineering teams to improve internal processes and tooling
  • support onboarding to product department

You are a perfect match if

  • you are detail-oriented, organized, positive, and love supporting others
  • you are able to juggle many tasks at once and are motivated by completing those tasks each day
  • you are diligent and triple check your work
  • you enjoy digging deep into the details of complex problems
  • you are able to communicate with people of varying backgrounds and are able to support team members through complicated processes
  • you are passionate about learning new aspects of the insurance industry and growing your knowledge base

Skills and experience you will need

  • product Ownership experience 2+ years
  • full command of English
  • knowledge of product development tools
  • experience at work in a complex, multi-company, multi-product and multi-language landscape
  • proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
  • excellent communication skills with the ability to engage, influence and inspire stakeholders to drive collaboration and alignment
  • analytical thinking and problem-solving approach which can deal with ambiguity

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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