Network Security Engineer

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

As a member of the team, you will be the initial point of contact for all firewall-related incidents, tickets, and inquiries. You will respond to tickets from application owners, analyze requirements, and design/build firewall policies to ensure secure and efficient network access. This position requires a solid understanding of networking and security principles, as well as a customer-centric approach to quickly address stakeholder needs.

The team is responsible for managing various security devices, applications, information and is expected to monitor and manage devices and applications such as proxy, firewall change assurance, IPS/ IDS, and DDoS.

How you will get the job done

• being the initial point of contact for all firewall-related requests, incidents, and inquiries from application owners
• installing routers, VPNs, proxy servers, switches, WAN accelerators, and loading balancers
• scheduling network updates, performing upgrades, and installing patches or service packs
• monitoring and troubleshooting network systems for new ways to improve performance
• performing data backups, updating virus protection software, and implementing new network data security systems
• working with external service and supporting vendors to ensure optimal network operation
• working within established configuration and changing management policies to ensure awareness, approval and success of changes made to network infrastructure
• performing other tasks entrusted by superiors, within the scope of the position, and possessed competences

Skills and experience you will need

• fluent spoken and written English
• min. 2 years of hands-on experience in network security or firewall engineering
• familiarity with change management processes and ticketing systems (e.g. ServiceNow)
• in-depth understanding of Network Security technologies (FW, IDS/IPS, DLP, WAF, SASE/SSE) and associated principal vendors (Cisco, Citrix, F5, Fortinet, VMware) 
• broad range of understanding of ITIL, ITSM and industry best practices
• ability to grasp complex technical concepts rapidly and to rate their potential against real business requirements
• proficiency in configuring and managing firewall platforms (e.g., Palo Alto, Cisco, Fortinet, Check Point)
• strong knowledge of networking protocols (TCP/IP, HTTP, DNS) and security concepts

Nice to have

• experience with IDS/IPS, VPN, proxy, or related security technologies
• certifications such as CISSP, Security+ are a plus
• familiarity with scripting or automation for network security tasks (e.g., Python, Ansible)