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IT Security Manager


About the role

We are looking for an IT Security Manager to govern, design, implement, maintain and support IT Security organization for our clients in the ERGO Group.

You will be responsible for protection of information assets, intellectual property and internal environment from cybersecurity threats, leading and managing a team of professionals responsible for IT Security and ensuring regulatory compliance of major international companies in the insurance sector are successfully met.

How you will get the job done

  • assume complete responsibility for security organization development, organization and delivery ensuring all business objectives are supported as part of security program
  • provide leadership to security team assuring staffing strategy, team organizational structure, capacity management as well as staff competencies are developed and company’s values are respected and followed
  • develop and maintain security services portfolio framework with primary focus on quality and continuous improvement aspects
  • establish service level metrics and dashboards for service performance measurement as well as operational and tactical reporting
  • ensure support and management of various IT security systems and services is done according to contracted SLAs
  • act as Security Liaison for customer relationship management related matters, especially ensure timely response to customer inquiries and requests within defined SLAs
  • drive and/or participate in various service governance initiatives like information security operational reviews, customer information and risk councils, ensuring security challenges are discussed and decision items supported at the proper decision-making level
  • support implementation of the regional/global project initiatives driven by group delivery organization ensuring security requirements are established and implemented throughout the project cycle
  • facilitate and actively support the transition and transformation effort for security organization as part of the Target Operating Model initiative with primary objective of building a multi-tier global security organization

Skills and experience you will need

  • minimum 5+ years of experience in a IT security services management role in a global organization
  • strong IT Security knowledge and hands-on experience managing security organization
  • strong customer facing skills and ability to influence and motivate the team
  • continuous improvement attitude with strong service culture, proactive mindset and people leadership skills
  • high cultural awareness and working experience in a complex and multicultural environment
  • budget and Program Management skill desired
  • excellent ability to manage and organize work of SMEs from different parts of the organization
  • at least one security certification required (CISM, CISSP, GIAC, etc.)
  • excellent knowledge of ITIL service management and certification would be an advantage
  • excellent verbal and written communication and presentation skills in Polish and English with the ability to communicate at all organizational levels

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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