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IT Configuration & Asset Process Manager

Warsaw

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies strengths and best practices.

ET&S S.A. belongs to ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and more to accommodate our customers’ future needs worldwide.

Become a part of the digital revolution and apply to join us!

How you will get the job done

  • planning and implementing CMDB structures
  • monitoring and reporting configuration Items attributes/ relation and Configuration and Asset Management process
  • improving identification and implementation planning
  • risk modeling and cooperating with stakeholders in risk
  • identifying and controlling process-related risk
  • creating documentation

Skills and experience you will need

  • good communication skills in written and spoken English (at least B2 level)
  • 2+ years of experience in an IT services management role or similar
  • good understanding of Configuration Items and Asset Items lifecycle concept
  • understanding of ITSM processes, in particular Configuration and Asset Management, Service Request Management in relation to other processes
  • excellent communication skills (with senior management, project managers, service managers, administrators, IT operation specialists, Service Desk)

Nice to have

  • ITIL certificate
  • hands-on experience in configuration Item detection services and ServiceNow/IBM Maximo/BMC Remedy operations
  • knowledge of CMDB-related tools/platforms
  • risk modeling skills
  • basic knowledge and experience in administrating IT components (systems, networks, or servers)

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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