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IT Cluster Manager


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies strengths and best practices.

ET&S S.A. belongs to ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and more to accommodate our customers’ future needs worldwide.

Become a part of the digital revolution and apply to join us!

About the role

As an IT Cluster Manager you will be part of the international IT organization, responsible for the coordination of cooperation between Local IT Organization (international insurance carriers) and central business/IT functions, with a focus on the execution of processes (i.e. annual planning of IT budget, requirements gathering, international initiatives preparation and hand over). Cluster means that you will be responsible for cooperation with a set of international affiliates.

You will work with international CIOs and represent the context of the local IT organizations towards central functions and vice versa. Together with you, we want to build an effective team, to strengthen cooperation within the ERGO Group, thanks to better knowledge sharing, reuse of solutions and more joined initiatives.

You will be responsible for the execution of international IT processes.

As an IT Cluster Manager you will be in close contact with international CIOs and local teams, to help them in better IT steering aligned with central IT.

Strong communication skills are a must & you might see your role as an ambassador between local and central functions. Starting from getting support for new initiatives, community building up to escalation and conflict resolution.

How you will get the job done

  • monitoring and controlling IT-related KPI management
  • planning and forecasting, implementing, monitoring, and controlling IT budget
  • conducting group-wide initiatives – project conception & initiation, definition & planning, execution, performance & progress control
  • gathering requirements, business concept ideation, project preparation, and handing over to global delivery, of demand management
  • supporting the implementation of the group guidelines and Target Operating Model for IT
  • fostering knowledge exchange and innovation sharing
  • implementing group and regulatory requirements
  • involving in special assignments – Mergers & Acquisitions, Green- and Brownfield, PMI & Divestments
  • establishing and maintaining regular and ad-hoc communication with international IT and central function – be the one that knows the pulse of the central and local IT
  • supporting international and local CIOs in cooperation with a central function
  • participating in the deployment of the Target Operating Model with an international IT organization
  • taking various roles within group-wide projects
  • supporting central functions in interactions with the international IT organisations
  • gathering and documenting business requirements in a structured way
  • analyzing business requirements and ideation of possible IT solutions
  • organizing workshops with business representatives and subject matter experts to facilitate elaboration and understanding of the solution
  • verifying completeness of business requirements
  • estimating costs of the possible solution implementation
  • managing business clarification and analysis phase
  • preparing financial and control plans per initiative, project, and portfolio
  • presenting the outcome of the analysis, solution, and financial and controlling data to IT Management of ERGO International to facilitate decision making

Skills and experience you will need

  • full command of English; other language is a plus
  • 4+ years of proven experience managing large IT units or IT organizations or within an international company
  • sound understating of IT management & IT Governance
  • experience in multiple roles from agile and non-agile projects
  • experience in daily collaboration with business and IT stakeholders
  • experience working with senior decision-makers
  • experience in IT budget management (CAPEX, OPEX, maintenance costs planning)
  • ability to build trust & creditability
  • strong communication/presentation/interpersonal skills
  • advanced MS Office skills

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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