{"id":19538,"date":"2026-09-10T13:00:16","date_gmt":"2026-09-10T11:00:16","guid":{"rendered":"https:\/\/ets-career.com\/?p=19538"},"modified":"2026-09-10T13:00:16","modified_gmt":"2026-09-10T11:00:16","slug":"sales-systems-support-coordinator-with-german-f-m-d","status":"publish","type":"post","link":"https:\/\/ets-career.com\/?p=19538","title":{"rendered":"Sales Systems Support Coordinator with German | f\/m\/d"},"content":{"rendered":"<div class=\"aboutPos\">\n<h3>About Us<\/h3>\n<p>ERGO Technology &#038; Services S.A. (ET&#038;S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.<\/p>\n<h3>How you will get the job done<\/h3>\n<ul>\n<li>managing personnel administration activities in cooperation with the EASY User Support Team Leader<\/li>\n<li>supporting sales teams in the effective use of hardware, software, and sales-related data<\/li>\n<li>providing telephone and written support to users of the ERGO field service system (EASY)<\/li>\n<li>developing and maintaining a knowledge database and user support documentation<\/li>\n<li>analyzing system issues, coordinating with relevant stakeholders, and supporting issue resolution<\/li>\n<li>contributing to process optimization initiatives and the design of corrective measures<\/li>\n<li>testing system enhancements and release changes and communicating updates to sales teams<\/li>\n<li>coordinating release testing activities, including collaboration with participating agencies<\/li>\n<li>managing the training environment and supporting user training activities<\/li>\n<li>supporting communication with sales departments through release notes and user documentation<\/li>\n<li>participating in cross-functional working groups and improvement projects<\/li>\n<li>coordinating escalations and complaints to ensure timely resolution and stakeholder satisfaction<\/li>\n<\/ul>\n<h3>Skills and experience you will need<\/h3>\n<ul>\n<li>good language skill in English (B2)<\/li>\n<li>full professional fluency in German (C2)<\/li>\n<li>university degree in Business Administration, Mathematics or related field or a completed apprenticeship as an insurance clerk, mathematical assistant or comparable qualification<\/li>\n<li>professional experience in a similar role<\/li>\n<li>good knowledge of business and process analysis, sales processes and sales channel specifics<\/li>\n<li>technical understanding and analytical skills<\/li>\n<li>flexible approach<\/li>\n<li>excellent communication skills and the ability to deal with demanding customers<\/li>\n<li>initial management experience<\/li>\n<li>high degree of initiative, result-orientation and responsibility<\/li>\n<li>willingness to work flexible hours and on individual days at weekends (approx. 4 per year)<\/li>\n<li>willingness to travel<\/li>\n<\/ul>\n<\/div>\n<div class=\"buttonImport\"><a class=\"btn btnPrimary back\" href=\"\/\">\u00ab Back to all job offers<a class=\"aplikuj\" href=\"https:\/\/system.erecruiter.pl\/FormTemplates\/RecruitmentForm.aspx?webid=FAB8FFB7-B3B5-464E-AA94-28A1D0A29AA3\" target=\"_blank\" rel=\"noopener\">Apply now!<\/a><\/div>\n<div class=\"linkBottom\">\n<div class=\"widths\">\n<h3 class=\"center\">Interested in this position?<\/h3>\n<p><a class=\"aplikuj\" href=\"https:\/\/system.erecruiter.pl\/FormTemplates\/RecruitmentForm.aspx?webid=FAB8FFB7-B3B5-464E-AA94-28A1D0A29AA3\" target=\"_blank\" rel=\"noopener\">Apply now!<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>agata.borcowska@ergo.com<\/p>\n","protected":false},"author":0,"featured_media":17921,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"joboffer_en.php","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[],"class_list":["post-19538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gdansk"],"_links":{"self":[{"href":"https:\/\/ets-career.com\/index.php?rest_route=\/wp\/v2\/posts\/19538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ets-career.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ets-career.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/ets-career.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19538"}],"version-history":[{"count":0,"href":"https:\/\/ets-career.com\/index.php?rest_route=\/wp\/v2\/posts\/19538\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ets-career.com\/index.php?rest_route=\/wp\/v2\/media\/17921"}],"wp:attachment":[{"href":"https:\/\/ets-career.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ets-career.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ets-career.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}