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Head of Demand and Transformation


We are looking for Head of Demand and Transformation who will manage and align demand in the international and Digital Ventures entities. Apart from day to day oversight of the investment portfolio the position has a strategic role in global investment alignment, fostering development of group digital assets and definition of cross boarder benefits from technology use and reuse.  You will lead IT transformation in the ERGO entities, according to the ET&SM Target Operating Model.

How you will get the job done

  • Partnering with business at the ideation and kick-off of technology related/driven business projects
  • Overseeing demand in the entities, in depth knowledge of portfolios in the entities, definition of potential technology transfers/reuses
  • Fostering innovation, especially development of group wide solutions together with business units (e.g. AI platforms)
  • Participating in the project estimation and calculation of business and technical IT expenses in the International and Digital Ventures entities
  • Participation and input on technology related issues in M&A activities
  • Oversight and monitoring of ongoing strategic projects
  • Participating in group-internal steering committees, coordination with other ET&SM units: Global Delivery, Tech Hubs
  • Driving IT transformation in the entities towards the target operating model
  • Managing a strong internal transformation team
  • In depth analysis of as is situation of the entities in the transformation, according to transformation sequence
  • Definition of transformation path for individual entities, based on Target Operating Model and aligned to market specifics
  • Alignment with stakeholders, esp. CEO and CIO in the entity on the transformation approach, time-line, scope and sequence
  • Definition of communication of the transformation in the entities, CIO community and the Group
  • Launch and oversight of the transformation including definition and alignment of transformation KPIs, setting up of the teams, progress reporting to the stakeholders in the Countries/Entities and the Group
  • Cooperation with local CIOs on solving inter-company /entitiy – Group issues.
  • Building, maintaining, and influencing strategic, operating, and working relationships with key stake-holders in the entities (especially CEOs) and in the Group.
  • Developing, influencing, and maintaining close working relationship with CIOs
  • Working closely with head of International projects at Global Delivery and Tech Hubs.


Skills and experience you will need

  • 10- 15 years of technology and / or finance industry experience in an international environment
  • Significant working experience in tech project delivery
  • Experience in cooperating across geographies
  • Professional skills in stakeholder management, project / program management, time and cost management
  • Strong relationship building capabilities, consensus driven
  • Very strong analytical problem solving, communication, entrepreneurship
  • Excellent and proven leadership skills, persuasion and negotiation skills, the ability to lead, coach and motivate
  • Financial and cost management skills to control and maintain budget within investment portfolio
  • Fluently English language skills, both verbally and in writing
  • University degree in computer sciences or related subjects; or demonstrated knowledge in the relevant subject areas

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

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