External Staff Management Specialist | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

As External Staff Management Specialist, you will act as central link between the responsible Group Center of Excellence in ERGO Group and decentral users in ERGO Technology & Services S.A. as well as stakeholders across ERGO Group, IT ERGO, and additional ERGO subsidiaries in Germany. You will play a key role in strengthening and supporting the establishment of a robust risk management system aimed at preventing false self-employment and hidden labor leasing.

How you will get the job done

• supporting the coordination of all international ESM users
• ensuring adherence to German labor law requirements within the ESM process
• functionally working as part of Group Procurement “Performance & Digitalization”, especially within the External Staff Management Service Team
• acting as the central point of contact and advisor regarding assessment, risk evaluation, and service description setup for the deployment of external staff
• supporting business users throughout the entire external staff management user journey
• processing individual cases in the ESM IT tool, including risk assessments in line with German labor law and audit documentation requirements, in alignment with Group Procurement
• conducting ad-hoc analyses and supporting further development of reporting and evaluation frameworks
• delivering training and communication on the Use of External Staff policy and the ESM tool, with a focus on preventing labor law risks
• proactively contributing to project topics related to end-to-end external staff process management
• supporting operational and technical onboarding of external staff
• advising business departments on the deployment of external staff and temporary employment, particularly regarding legal frameworks, operational processes, and best practices

Skills and experience you will need

• fluency in English (C1)
• good language skills in German (B1/B2)
• university degree in Business Administration, Law or related field
• working experience in risk management topics, ideally labour law
• experience in project management
• strong communication, conceptual and analytical skills
• strong team orientation
• technical affinity for processing tools