Job offers

Delivery Assurance Manager


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies.
ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring a digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

How you will get the job done

  • Analyzing portfolio do-ability and evaluating it’s real status and ability to deliver business investment requests in agreed time and budget from an independent, portfolio-external point of view
  • Identifying and assessing the main do-ability problems and risks including the root causes
  • Developing focused recommendations on practical measures for a pragmatic optimization, adjustment or remediation of the portfolio do-ability
  • Challenging hypotheses on findings and recommendations within the Delivery Assurance Team
  • Aligning identified problems, risks and potential measures with the key stakeholders, Program and Delivery Assurance Division and the leadership team
  • Facilitating communication and alignment; providing feedback on findings and recommendations to portfolio managers and top line managers (including IT Managing Directors)
  • Assuring remediation accountability; facilitating development of the Demand-Supply process and Business Funding process
  • Identifying and highlighting trends and systemic issues across entire portfolio as well cooperating in aim to develop additional measurements and resolve problems
  • Identifying best practices and foster experience exchange
  • Supporting the continuous development and improvement of the Do-Ability analysis framework, tools and communications
  • Supporting and assisting other Program and Delivery Assurance Team members

Skills and experience you will need

  • Min. 7+ years of experience in the planning and managing complex IT projects (both business & IT transformations and technical IT rollouts in various industries) including profound consulting experience
  • Global, international and multicompany experience in large IT and business transformation projects
  • Bachelor’s degree in computer science, Engineering, Business or other related disciplines
  • Analytical and data driven approach to your work
  • Excellent stakeholder management skills and a team player
  • Convincing and confident board / MD level communication and moderation experience
  • Experience in leading and working with agile, classic and hybrid project/program management environments
  • Fluent English

Nice to have

  • communicative German
  • process oriented and results driven personality
  • experience in the insurance industry would be an asset

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

link to facebook

link to linkedin