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Delivery Assurance Analyst


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies.
ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring a digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

How you will get the job done

  • analyzing portfolio data and evaluating their real status and measure impact of the involved and identified risks
  • preparing and analyzing portfolio, demand and supply units reports on do-ability of the business investment (demand) & Global Delivery project portfolio
  • analyzing information and data obtained during interviews with key stakeholders, portfolio managers and tools teams
  • maintaining and refining Delivery Assurance data repository and related documentation (data templates, questionnaires, process documentation, management raport templates, tools and models)
  • use data queries & business intelligence tools for preparing reports and presentations
  • supporting or running meetings and clearly presenting a point of view to audiences
  • using a range of tools and methodologies to help analyze an state of the portfolio / organisation
  • undertaking qualitative and quantitative research

Skills and experience you will need

  • fluent English is a must, communicative German would be an asset
  • minimum 3-5 years working on projects, PMO, Business Analyst ​and / or business processes
  • bachelor’s degree in Computer Science, Engineering, Business or other related disciplines
  • very strong analytical mind with problem solving skills
  • good communication and presentation skills, ability to create visually appealing PowerPoint presentations
  • ability to work independently and as part of the team in an international environment
  • ability to manage time effectively and prioritize workloads
  • advanced command of Excel Power Query, Power BI, SAS or similar solutions
  • very good reporting skills
  • proactivity and can-do attitude

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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