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Change Communications Director


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies.

ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

How you will get the job done

  • working closely with the Head of Change & Communications on global initiatives directed at ET& SM holding companies
  • managing international communications projects spanning across all ET&SM entities
  • explaining business goals and models into communication strategies & plans and delivering them effectively
  • supporting change and transformation initiatives with excellent communications tailored to organisational needs as well as various stakeholder groups
  • promoting a shared understanding of business initiatives and projects within the ET&SM holding, also on the global level
  • establishing a clear stakeholder overview and develop change messages directed to various, also international audiences
  • cooperating with several ET&SM and ERGO units, also on a global level, to ensure coherent, strategic messaging
  • working on identifying stories, preparing strategic messages, texts, and presentations securing convincing and positive coverage
  • cooperating with various teams to research, write and distribute communication materials targeting different stakeholder groups via multiple channels
  • acting as a senior project manager for several global change communications initiatives of ET&SM
  • working with various team members to collate and analyse information, also based on internal opinion polls, collaborating with multiple stakeholders to establish relevant change comms plans
  • execute innovative, well-structured events; preparing key messages, talking points, event scenarios, speeches and presentations
  • developing issue and crisis communications plans and being involved in issue management projects

Skills and experience you will need

  • fluent English, knowledge of German would be an asset
  • Master’s degree, preferably in Economics, Marketing, Public Relations, or Social Sciences
  • proven track record of achievements in communications and brand projects, project management or managerial experience in a communications role, preferably in technology/IT sectors or finance
  • deep understanding and know-how of communications channels, formats, and messaging
  • ability to analyse multiple data sources to craft a variety of messages dedicated to various stakeholder groups​
  • strategic insights into creation of convincing stories around strategies and projects
  • ability to work in a highly matrixed, virtual and global environment while balancing multiple priorities simultaneously
  • excellent skills in supporting business goals to deliver the company’s communications strategy successfully with experience in internal communications, change management and strategic transformation projects
  • proficient copywriting, communications, and interpersonal skills
  • capacity to transform complex, technical matters into clear messages targeting specific audiences
  • cultural sensitivity and readiness to work in a diverse, multinational environment, knowledge of the Indian market would be an asset

Nice to have

  • Change Management Certification

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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