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Business Support Manager (to strengthen CIO Global Technology Hubs at ET&SM)


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies strengths and best practices.

ET&S S.A. belongs to ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and more to accommodate our customers’ future needs worldwide.

Become a part of the digital revolution and apply to join us!

How you will get the job done

  • supporting the development and achievement of the strategy
  • carrying out transformation initiatives within the responsibility of CIO Global Technology Hubs
  • ensuring regular status reporting for CIO Global Technology Hubs within ETSM Transformation Programme
  • collaborating to communicate and support the implementation of the new strategy
  • identifying​ risks, early warnings, and material insights and assisting in developing a strategy to address these
  • supporting people’s agenda – promoting vision, purpose, and company’s aspirations to grow personal engagement
  • adding value and cooperating as a business partner with the different divisions of the organization, helping to overcome the challenges inherent in the people agenda
  • collaborating to support building capability and creating strategic workforce plans
  • reviewing data, new and existing processes, resources, and systems to define patterns, trends, and themes and delivering organizational and productivity improvements, and ensuring the organizational obligations are met
  • identifying, defining, and supporting the implementation of strategic projects
  • indicating organizational and project risks, applying risk management practices, and bringing high-quality results to the Management Boards attention
  • collaborating with financial and other departments to gather required data and provide insight
  • performing data and processes analysis in various areas of the company’s business and activities, presenting results, and conclusions, and forming recommendations for the senior leadership
  • developing a working knowledge of regulations, corporate governance, restrictions, and laws, and ensuring that the organization adheres to them

Skills and experience you will need

  • proficiency in English
  • responsibility for one’s own tasks, and projects, striving for tangible results
  • cooperation in an atmosphere of mutual respect and appreciation of differing opinions
  • effectiveness and goal-orientation and development of the organization
  • agile attitude is understood as openness, improvement of actions, the anticipation of changes, taking initiative 
  • knowledge of MS Office, project management tools, enterprise resource management tools
  • experience in project management and services delivery management
  • bachelor’s degree

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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