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Business Analyst


About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies.
ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring a digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

About the role

Business Analyst interacts with all the stakeholders and subject matter experts in order to understand their problems and challenges. The analyst gathers, documents, and analyses respective needs and requirements. Acts on behalf of the stakeholders proposing functional solutions, both to the stakeholders and the development team. He/She can act as a member of Agile team as well as independent support for the programs/projects. Business Analyst can also create and perform user acceptance testing as well as support Incident, Configuration or Problem management processes accordingly to their best knowledge.

How you will get the job done
  • create a detailed business analysis, outlining problems, opportunities and solutions for business
  • support Product Owner, Delivery Team and Program Manager with detailed understanding of the product features
  • detail and specify requirements of the product up to the task level if needed
  • define business requirements and report them back to stakeholders
  • monitor completeness of business requirements
  • present requirements to the developers during refinement meetings
  • prepare Variance Analysis
  • prepare of mapping from source to target databases
  • product validation (testing on behalf of stakeholders)

Skills and experience you will need

  • experience managing business requirements in the context of software delivery for the fintech industry in the role of Business Analyst or similar
  • experience in daily collaboration with development team
  • experience working with senior decision makers
  • strong communication/interpersonal skills
  • experience in system analysis, user acceptance tests and system configurations
  • experience with data modeling (BPMN)
  • full command of English

Depending on the project you will be assigned to, we need one of the additional points:

  • experience working as a software developer (in Java) to understand technical context to capture requirements
  • basic knowledge of Android platform as well as iOS
  • experience working with AEM (Adobe Experience Manager) platform

Nice to have

  • full command of German
  • knowledge of IT management tools (i.e. JIRA)
  • knowledge of Scrum methodology
  • knowledge of Adobe Analytics
  • knowledge about mobile app trends
  • IoT practical knowledge
  • basic knowledge of the API management would be an asset
  • basic knowledge of the insurance and financial market would be an asset

Interested in this position?

Apply now

Why work with us?

Let&s be fit

We realize that most of us need assistance to stay in shape and good health. That's why we provide every employee with a medical package coverage and co-finance a sports card. Additionally, we support a number of sports sections, and, you can even join our yoga team in the summer to practice yoga on the roof!

Let&s be balanced

Work-life balance is essential for us. That's why we offer our employees flexible working hours, pet-friendly offices, and if you would like to stay with your pet at home, a remote work environment. However, it won't be easy to stay at home with our in-office gaming room.

Let&s be smart

Staying up-to-date with all the new systems and technologies is not an easy task. That's why we have an extensive training and workshops offer, both in-house and with external providers. We organize hackathons and meetups, which are an excellent opportunity for our specialists to showcase their expertise. On top of that, we offer digital learning platforms, language courses, and a library.

Let&s be responsible

We love to see the difference we make together with our CSR projects. That's why we are always open to new projects, and we would love to include you in our next charity event!

Let&s be fun

At ET&S we love not only to work but also relax together. Sports events like company-wide bike race, or maybe a film marathon in our cinema room? Don't worry; we got it covered! Maybe you have a passion and would love to make an event out of it? Sure! We will help you!

Let&s be diverse

At ET&S we create a working environment free of prejudice and exclusion. Each member of our team can experience being valued, regardless of his or her gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. Your wide range of qualifications, experiences, and ways of thinking are of great benefit to us!

Get to know us better

Check how it is working at ERGO Technology & Services

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