HR Administration & Process Lead | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• Designing, implementing, documenting, and continuously improving HR processes, procedures, guidelines, and controls in line with business needs, HR best practices, and compliance requirements
• Overseeing HR administration processes (e.g., onboarding and offboarding) throughout the employee lifecycle, ensuring accurate and timely execution of employment-related activities
• Coordinating the creation and updating of policies, guidelines, and work instructions to ensure compliance with internal procedures and applicable legal requirements
• Monitoring labor law developments and other internal and external regulations impacting HR processes
• Monitoring compliance with HR regulations, standards, and control requirements
• Identifying process improvement opportunities and driving standardization, simplification, and operational excellence initiatives
• Supporting HR teams during internal and external audits, including preparing and providing required documentation and data

Skills and experience you will need

• Fluency in Polish and English
• Experience in HR administration and employee lifecycle management
• Knowledge of HR processes and continuous improvement methodologies
• Experience managing HR policies, governance frameworks, and documentation
• Strong understanding of labour law, compliance requirements, and internal controls
• Project and change management experience within an HR environment
• Exceptional collaboration, communication, and stakeholder management skills
• Ability to work effectively in cross-functional and international teams